PERFORMANCE MARKETER · OPEN TO OPPORTUNITIES

From build, to convert, to retain.

Performance marketer who can also build the thing — WordPress theme development, CRM API integrations, and GA4/GTM tracking setups, on top of the SEO and paid media that drove a 13% increase in local business growth. Building for the AI-search era, with a constant focus on performance and retention — open to my next opportunity, in-house, agency, or freelance.

CAMPAIGN SIGNAL LTV ↑ SPEND
88PAGESPEED
26%OPEN RATE
+13%LOCAL GROWTH
SCROLL
Meta Ads Google Ads GA4 SEMrush Ahrefs Google Tag Manager WordPress WooCommerce Shopify Squarespace Mailchimp Figma Adobe Suite Canva Looker Studio Power BI Meta Ads Google Ads GA4 SEMrush Ahrefs Google Tag Manager WordPress WooCommerce Shopify Squarespace Mailchimp Figma Adobe Suite Canva Looker Studio Power BI
SKILLS

What I bring to a team.

Five disciplines I can slot into any team — from performance ads to the web build that supports them.

Performance Marketing

Google Ads campaigns built and run end to end — targeting, bidding, budget pacing, and reporting that shows which spend to cut.

Google Ads
Meta Ads
Google Analytics
WHAT I DID
  • Manage an ~AUD 8K/month live ad budget end to end
  • Built Perth Power Safety from site launch to Google Ads, GA4, and conversion tracking
  • Set targeting, bidding strategy, and daily budget pacing
  • Weekly reporting to reallocate spend toward what converts

Email Marketing & LTV

A retention system for existing customers that took open rate from 8% to 26% — above local-service benchmark.

Mailchimp
HubSpot
WHAT I DID
  • Segmented 10,000+ historical customers with Python and service-value logic
  • Lifted open rate from 8% to 26% by rewriting subject lines and preview text by segment
  • Rebuilt welcome and regular newsletter templates around clearer value propositions
  • Reduced competing CTAs so each email had one sharper action path

SEO — Technical & Content

Code-level fixes took PageSpeed from 50 to 88 (91 mobile); content and blog work lifted impressions +110%, clicks +65%.

SEMrush
Ahrefs
PageSpeed Insights
Google Tag Manager
WHAT I DID
  • Moved a Switchboard page from crawl/no-index into first-page visibility for core terms
  • Helped Emergency Electrical Perth reach stable top-three visibility
  • Optimized LCP, image load, schema structure, service-page copy, and blog support
  • Built local SEO pages around top-performing Perth service areas and backlink targets

Web Build

WordPress/Gutenberg builds, CRM-connected forms, tracking infrastructure, and launch-ready service pages.

WordPress
WooCommerce
Shopify
WHAT I DID
  • Rebuilt a broken Hypotential site into a working WordPress/Gutenberg experience in two weeks
  • Connected CMS, Google Cloud Console, GA4, Google Tag, Meta Pixel, and Google Ads tracking
  • Built editable ACF/Gutenberg structures for future promos and sales messaging
  • Shipped Perth Power Safety from web build to launch, tracking, and Google Ads readiness

Creative Design

Social creatives and promotional posters that keep a brand consistent — plus the content calendar and community management that gets them seen.

Canva
Figma
Meta Business Suite
WHAT I DID
  • Designed "Magic Monday" & "Early Bird" promo campaigns for Mel's Massage
  • Kept monthly social creatives consistent with brand guidelines
  • Managed the FB/IG content calendar via Meta Business Suite
  • Handled customer inquiries to boost loyalty and reviews
RESULTS

Numbers from recent work.

SEO, ads, lifecycle email, analytics, and web builds — across current in-house work and prior client engagements.

TECHNICAL SEO — PAGESPEED
5088/100
MOBILE: 91 / 100

Desktop PageSpeed score improved through LCP, image, schema, and code-level fixes.

EMAIL — RETENTION OPEN RATE
8%26%
ABOVE LOCAL-SERVICE BENCHMARK

Customer segments, subject lines, preview text, and templates rebuilt for existing customers.

CONTENT SEO — SEARCH VISIBILITY
+110%
+65% CLICKS

From service-page restructuring, on-page SEO, and blog support.

SEO — SEARCH IMPRESSIONS
+230%
2× ORGANIC TRAFFIC GROWTH

For local-service pages through problem-specific search intent and content clustering.

META ADS — AVERAGE ROAS
11x
META ADS CAMPAIGN

Average ROAS reached 11.25x in the off-season through Meta campaign and creative-structure optimization.

CRO — CONVERSION RATE
+22%
A/B TESTED KEY FLOWS

Reduced friction and bounce rate across key interaction points.

PAID ADS — CPA REDUCTION
-25%
LOWER COST PER ACQUISITION

Ad spend optimized by combining CBO/ABO tests, creative pairing, and daily CPA/CPC monitoring.

CAMPAIGN — REVENUE GENERATED
+$50k
PRODUCT LAUNCH CAMPAIGN

Driven by end-to-end campaign planning, budget control, and launch execution.

SEO / ADS / CRO FIGURES FROM PRIOR CLIENT ENGAGEMENTS, ADAPTED TO PROTECT CONFIDENTIALITY.

EXPERIENCE

Recent roles.

01

Marketing Assistant

SMARTFIX & HYPOTENTIAL, PERTH WA · FEB 2026 - PRESENT

Across Smartfix, led technical/content/local SEO, competitor benchmarking, 10,000+ customer segmentation, Mailchimp retention, and Meta campaign optimization. Across Hypotential and Perth Power Safety, handled WordPress/Gutenberg builds, CRM-connected forms, GA4/GSC reporting, Meta Pixel/GTM setup, and launch-ready paid-media tracking.

02

Digital Marketing Specialist

XUPERB DIGITAL MARKETING, BRISBANE QLD · OCT 2025 - JAN 2026

Supported 10+ active accounts through Black Friday and Christmas peaks, covering campaign trafficking, Meta/YouTube budget pacing, creative asset production, PCA reporting, and client-ready performance summaries.

03

E-Learning Performance Marketing Specialist

GOLDEN EDUCATION INC., CHINA · AUG 2024 - MAY 2025

Built LTV and segmentation analysis for a 100M+ revenue education program, planned campaign budgets and reconciliations, designed promotional materials, and coordinated a 10-person team across enrollment and launch events.

TOOLS I WORK WITH
Google Ads
Meta Ads
GA4
Search Console
SEMrush
Ahrefs
Screaming Frog
GTM
WordPress
Mailchimp
Canva
Adobe Suite
CERTIFICATIONS
Google Digital Marketing & E-commerce
Google Analytics Certified
Google Ads Measurement
HubSpot Inbound Marketing
SELECTED WORK

Recent projects.

Real work across paid creative, Smartfix-owned pages, lifecycle email, and full WordPress builds.

Paid Media Creative
Redacted paid social creative set preview
Meta AdsCreative Testing11.25x ROAS

Paid Media & Creative Testing

Campaign setup, CBO/ABO testing, creative pairing, budget pacing, conversion tracking, and redacted paid-social creative samples.

View project →
Smartfix Owned Pages
Smartfix owned page content preview
Website ContentUser FlowConversion Copy

Smartfix Website Content

Homepage and HomeShield page structure, service messaging, membership positioning, and conversion-focused content hierarchy.

View project →
Analytics & Reporting
Data masked Mosaic-masked marketing analytics dashboard preview
GA4Looker StudioReporting

Marketing Analytics & Reporting

GA4, Search Console, paid, social, and email reporting structured into a clearer decision layer, shown with sensitive data masked.

View project →
Web Design & Build
Hypotential live events page website preview
Web DesignWordPress BuildUX Flow

Web Design & Build

Hypotential selected page design, full WordPress/Gutenberg build, and user experience flow design across navigation and membership actions.

View project →
Content Production
Redacted paid social free site visit creative preview
CanvaMeta CreativeOffer Design

Content Production

Redacted paid-social and promotional creatives shaped around quick-read offers, category messaging, and conversion-led layouts.

View project →
Willow Jiang portrait
PERFORMANCE MARKETER
Willow Jiang
  • Based in Perth, Australia
  • Building for the AI-search era (GEO)
  • MA Interaction Design, UQ (2022-2024)
  • BA Business Administration, Shanghai University of Sports (2018-2022)
ABOUT

I can take a marketing plan from strategy through to shipped — technical SEO, GA4/GTM tracking builds, and WordPress/PHP development, not just the campaign brief. Agency work at Xuperb Digital Marketing and in-house at Smartfix & Hypotential means I've sat on both sides of the table — what an agency needs to deliver, and what a client actually needs from it. That's backed by a Master's in Interaction Design from UQ.

Right now that means SEO, GA4 tracking, and retention email for two Perth trade businesses — a 13% lift in local business growth so far — plus content and technical SEO built for where search is headed: AI-generated answers, not just ranked links. Open to what's next: in-house, agency, or freelance.

OPEN TO OPPORTUNITIES

Let's work together.

Open to full-time roles, contract work, or freelance projects in performance marketing — Perth or remote.

willowjiang919@gmail.com · +61 432 867 116 · PERTH, AUSTRALIA (AWST)